Key Responsibilities:
- Client Engagement and Requirements Gathering:
- Conduct workshops with clients to understand their HR processes and requirements.
- Document business requirements, map them to Dayforce capabilities, and identify any configuration needs.
- System Configuration and Design:
- Configure the Dayforce HR module to meet client specifications, ensuring alignment with the global template (where applicable).
- Collaborate with technical teams for integrations and data migrations related to HR processes.
- Testing and Validation:
- Develop test scripts and support User Acceptance Testing (UAT) to validate configurations and resolve issues.
- Ensure the HR module meets business requirements and compliance standards before deployment.
- Training and Change Management:
- Deliver training sessions for HR teams and super-users to ensure a smooth transition to the platform.
- Provide change management support to help clients adopt new workflows and optimise HR operations.
- Post-Implementation Support:
- Assist clients during the post-go-live phase, addressing queries, troubleshooting issues, and ensuring a stable system environment.
- Continuous Improvement:
- Stay updated on Dayforce product enhancements and industry best practices.
- Provide strategic advice to clients on optimising their HR processes using Dayforce.
Required Skills and Experience:
- Proven experience in implementing Dayforce, with a focus on the HR and Talent modules.
- Strong understanding of HR processes, best practices and compliance.
- Hands-on configuration experience with Dayforce, particularly HR modules.
- Ability to translate complex business requirements into system solutions.
- Excellent problem-solving skills and attention to detail.
- Strong communication and facilitation skills, with the ability to engage and influence stakeholders.
Desirable Skills:
- Dayforce HR module certification.
- Experience in other Dayforce modules (e.g., Payroll, WFM, Talent).
- Background in HR, either as an HR professional or in a consulting capacity.
- Experience working in retail, hospitality, or other fast-paced industries.
Why Join Us?
At ModusForce, you’ll have the opportunity to work on transformative projects with some of the most exciting organisations in the world. We’re passionate about delivering excellence and fostering a collaborative, supportive culture. If you’re looking to make an impact and grow your career with a team that values innovation, trust, and fun, we’d love to hear from you.
